QR is committed to integrating sustainability thinking and actions into all aspects of the business. QR’s model for a sustainable future is based on leading and learning; and the three pillars of sustainable development are steadily addressed in a converging journey of cultural reform, innovation and learning. This approach is a new paradigm compared with traditional approaches to corporate sustainability thinking (focussed on managing three parallel streams of economic, environmental and social performance associated with the business).
Social Sustainability
QR encourages a diverse workforce and provides a work environment where everyone is treated fairly and with respect, and is able to realise their full potential. Our people are the reason we can provide safe and efficient services, form new business partnerships, continue to grow and retain loyal customers.
Community consultation gives people a say in the future of their community. QR undertakes extensive community engagement before any proposed rail developments, and outlines the costs and benefits to the community. Feedback, ongoing consultation and negotiation with communities ensure that QR continually improves its service and provides value to customers and shareholders.
Environmental Sustainability
Corporate environmental responsibility means engaging in management practices that safeguard for future generations both the ecosystems and natural resources which may be affected by QR’s operations
QR is committed to ensuring that rail remains Australia’s most environmentally sound method of large scale transportation. Our aim is to protect and conserve the environment and move beyond just meeting regulatory requirements. QR strives to be an innovator and early adopter of effective solutions for strategic and operational environmental management issues.
QR is involved directly and indirectly in a varied range of large and small activities. Our key focus in the coming year will be to further progress management activity and associated programs involving natural systems and resource protection, environmental impact minimisation and environmental management processes.
Economic Sustainability
QR’s commitment to creating value for shareholders is one reason it is a strong organisation that has endured 141 years of operations and continues to grow in size and scope. QR is a major force in the transport industry and has undergone fundamental changes over the past few years to ensure it is in a position to tackle the challenges and take advantage of the opportunities that come with a competitive, national market.
QR plays an important role in stimulating economic development. This includes providing employment and other opportunities in the communities that rely on QR as a means of transportation; and enabling industries that rely on QR to move their products through the supply chain (such as mining) to establish themselves.
