We have six very important values to help us achieve our vision of "Performance."  Each of these values has a set of behaviours that defines how QR operates as a business.  These values and behaviours also form the basis of how we do business with our customers.

Our values are:

·          Leadership 

·          Customers 

·          Results  

·          People 

·          Creativity & innovation  

·          Safety & environment 

Each of our values has a set of behaviours that we demonstrate to support them and these are:

Leadership:
"Inspiring and encouraging"

• We provide clear direction and manage performance for sustainable results
• We champion high performance, potential and talent
• We encourage and reward contributions made by others
• We lead with integrity        

Customers:
"We respond, we deliver"

• We make time to understand our customers business and needs
• We are solution focussed
• We ensure all interactions add value to the customer relationship        

Results:
"Relentless pursuit of sustainable results"

• We do not accept complacency
• We take responsibility for our own performance
• We use teamwork for the best outcomes        

People:
"Respect in all our actions"

• We do not condone actions that demean others
• We support people with empathy, openness and honesty
• We balance work and life
• We keep commitments
• We act ethically
• We commit to equal employment opportunity        

Creativity & Innovation:
"New ideas powering our future"

• We constructively challenge for a better way
• We sponsor creativity and sharing of ideas
• We embrace ideas for improvement
• We proactively identify opportunities for growth
• We capture and share knowledge        

Safety & Environment:
"Everyone's responsibility"

• We ensure our own safety and the safety of others
• We act with care for the environment
• We make business decisions that respect safety and the environment        

These values and behaviours describe the people of QR - this is who we are.